Our Policies
In Summer96, easy shopping is our vibe. We believe in keeping things honest, fair, and transparent. We’ve laid out our store policies below so you know exactly what to expect. Got questions? Don’t hesitate to reach out. You're here for us and we’re here for you.
Shipping
We pack with care and ship with love.
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Orders are created when you complete your purchase. So items will ship out within 5-10 business days.
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Once it’s out the door, expect it in 3–7 business days (U.S. only for now).
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You’ll get tracking info emailed as soon as it's rolling your way.
Note: We’re a small team, not Amazon Prime — but we’re on it.
Preorders and Limited Drops
Some of our pieces are made-to-order or from exclusive drops. These are special meaning they may take a little longer to ship — check the product description for timelines.
All preorder/limited drop items are final sale (unless damaged or incorrect).
Order Issues
Something arrived wrong or damaged?
Email us within 5 days of delivery — we’ll fix it fast.
Whether it’s a replacement or store credit, we’ll make it right.
Returns & Exchanges
We want you to love what you wear. If something’s off, we got you.
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Store credit only on returns, within 14 days of delivery.
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Items must be unworn, unwashed, and in original condition.
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Exchanges? First one’s on us (U.S. orders only).
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No returns on sale items, limited drops, or gift cards — they’re final sale.
To start a return or exchange: contact us at support@summaof96.com. make sure to include your order number
Cancellations & Order Changes
Made a mistake or changed your mind?
You’ve got 2 hours after placing your order to email us and we’ll try to catch it.
After that, it's locked in.